Cler-Tech 32-25-26 1.0 FTE Computer Technician - School Technician
JOB TITLE: Cler-Tech 32-25-26 1.0 FTE Computer Technician - School Technician1.0 FTE Computer Technician-School Technician
Brantford School Support Centre (Brantford, ON)
Grand Erie District School Board represents more than 28,000 students in 58 elementary schools and 14 secondary schools within the City of Brantford and the counties of Brant, Haldimand and Norfolk, as well as students from Six Nations of the Grand River First Nation and Mississaugas of the Credit First Nation. With a dedicated staff of more than 2,900, Grand Erie is committed to learning, leading and inspiring.
Responsibilities:
Qualifications:
All submissions are to include a complete cover letter, resume, qualifications, and the names of three (3) professional references at least one of which must be a current supervisor (one document if submitted electronically). All new employees are required to provide an original Police Record Check (which includes a “vulnerable sector search”) acceptable to the Board prior to the commencement of employment.
Applicants with a disability that requires an accommodation to enable their participation in the interview process should advise the Board when contacted for an interview. Any assessment and selection materials and processes used in the interview process can be made available in an accessible format, upon request in advance.
All submissions are subject to a screening process and some applicants may not be granted interview.
Grand Erie District School Board recognizes Six Nations of the Grand River and Mississaugas of the Credit First Nation, as the longstanding peoples of this territory. We honour, recognize, and respect these communities as well as all First Nations, Métis and Inuit Peoples who reside within Grand Erie District School Board. We are all stewards of these lands and waters where we now gather, learn and play, and commit to working together in the spirit of Reconciliation.
Brantford School Support Centre (Brantford, ON)
Grand Erie District School Board represents more than 28,000 students in 58 elementary schools and 14 secondary schools within the City of Brantford and the counties of Brant, Haldimand and Norfolk, as well as students from Six Nations of the Grand River First Nation and Mississaugas of the Credit First Nation. With a dedicated staff of more than 2,900, Grand Erie is committed to learning, leading and inspiring.
Responsibilities:
- Provide telephone, email, on site and/or remote desktop technical support
- Provide support for desktop PC’s, laptops, printers, iPads and smart phones
- Deliver and deploy new devices to schools and offices at Grand Erie
- Install, prepare, image, support and process warrantee claims for endpoint devices
- Provide support for Microsoft M365 environments
- Maintain school-based technology as required
- Utilize call ticketing software (TOPdesk)
- Maintain asset management system
- May be required to be available for a call-back outside of regular working hours for emergency situations.
- Work with third party support as required
- Other duties as required
Qualifications:
- University degree in Computer science or a Community College diploma with a focus on software support (ie Computer Systems Technician–Software Support or Information Technology Support Services) is required.
- Microsoft Certified Professional (MCP), Microsoft Certified System Engineer (MCSE) or A+ certification required
- A minimum of three years’ previous experience in a similar role is required
- Experience with Microsoft O365, Outlook, Windows 10/11, Active Directory Account Management is required
- Hands on experience troubleshooting desktops, laptops and iPads
- Excellent communication and interpersonal skills with an emphasis on quality customer service
- Strong customer service skills and organizational skills are essential, including the ability to deal with multiple activities.
- Experience in trouble-shooting technical issues using sound methodology and processes
- Experience working with call ticketing software (Topdesk) and asset management system an asset
- Experience with SCCM, Airwatch / WorkspaceOne, Azure and Intune an asset
| Job Specifications | |
| Hours of Work | Full-time, 12-month position, 7 hours per day/35 hours per week, 1820 hours/year |
| Rate of Pay | $38.45/hr A competitive benefits plan is available through a provincial benefits trust plan (extended health, dental, life insurance, AD&D). OMERS pension plan. |
| Posting Number | Cler-Tech 32-25-26 |
| Effective Date | November 1, 2025 |
| Is this an existing vacancy? | Yes |
| Apply to: | Internal applicants may apply by clicking the button below by September 17, 2025 at 4:00 pm. |
All submissions are to include a complete cover letter, resume, qualifications, and the names of three (3) professional references at least one of which must be a current supervisor (one document if submitted electronically). All new employees are required to provide an original Police Record Check (which includes a “vulnerable sector search”) acceptable to the Board prior to the commencement of employment.
Applicants with a disability that requires an accommodation to enable their participation in the interview process should advise the Board when contacted for an interview. Any assessment and selection materials and processes used in the interview process can be made available in an accessible format, upon request in advance.
All submissions are subject to a screening process and some applicants may not be granted interview.
Grand Erie District School Board recognizes Six Nations of the Grand River and Mississaugas of the Credit First Nation, as the longstanding peoples of this territory. We honour, recognize, and respect these communities as well as all First Nations, Métis and Inuit Peoples who reside within Grand Erie District School Board. We are all stewards of these lands and waters where we now gather, learn and play, and commit to working together in the spirit of Reconciliation.